Patron Terms & conditions
Summary
By becoming a Patron of Ladbroke Hall, your support goes directly to the Sunbeam Project CIO (charity no. 1214982), which sustains our live arts and community programme.
Patronage lasts for one year and can be renewed annually.
Your annual fee includes a small benefits value (for access and events) and a charitable donation — only the donation portion is eligible for Gift Aid.
Patron benefits, fees, and terms may change from time to time, with notice given via our website.
Patrons and guests are welcome at Ladbroke Hall during opening hours and must respect the conduct rules (no unauthorised guest access, disruptive behaviour, or misuse of facilities).
Your personal data is controlled by the Sunbeam Project CIO and used only for administering your Patronship, claiming Gift Aid, and keeping you informed. It may be shared with Ladbroke Hall Ltd where needed to deliver benefits, but never for external marketing without your consent.
Donations and fees are non-refundable.
We reserve the right to refuse, suspend, or terminate Patronship where rules are not followed.
For full details, please read the complete Patron Terms & Conditions.
If you have any questions, contact us at patrons@ladbrokehall.com or for anything relating to the Sunbeam Project CIO at hello@sunbeam-project.org
Introduction
These terms and conditions apply between you, the User of this Website (including any sub-domains, unless expressly excluded by their own terms and conditions), and Sunbeam Project CIO, the registered charity that operates the patron scheme at Ladbroke Hall. Please read these terms and conditions carefully, as they affect your legal rights. Your agreement to comply with and be bound by these terms and conditions is deemed to occur upon your first use of the Website. If you do not agree to be bound by these terms and conditions, you should stop using the Website immediately.
In these terms and conditions, User or Users means any third party that accesses the Website and is not either (i) employed by Ladbroke Hall or Sunbeam Project CIO and acting in the course of their employment, or (ii) engaged as a consultant or otherwise providing services and accessing the Website in connection with the provision of such services.
You must be at least 18 years of age to become a Patron. By using the Website and agreeing to these terms and conditions, you represent and warrant that you are at least 18 years of age.
1.1. Ladbroke Hall is a gallery, studio, event and dining space located within a Grade II listed building at 79 Barlby Road, London W10 6AZ (“Ladbroke Hall”).
1.2. Ladbroke Hall is owned and operated by Sunbeam Photographic Limited (company number 07171165) (“the Company”).
1.3. The Sunbeam Project CIO (charity number 1214982) operates the Patron scheme, through which charitable patronage supports the live arts and community programme at Ladbroke Hall.
2.1. These rules are the terms and conditions of being a Patron. Acceptance of your application and receipt of your Patron fee by Sunbeam Project CIO creates a valid and legally binding contract between you and the charity, governed by these terms and conditions.
2.2. These terms and conditions and any policies issued by Ladbroke Hall or Sunbeam Project CIO, as amended from time to time, are the rules of Patronage (the “Rules”).
2.3. These Rules (including any policies) may be amended or varied by the Sunbeam Project CIO at any time on giving 14 days’ notice. Notification may be made via the Ladbroke Hall website.
2.4. Being a Patron relates only to access to Ladbroke Hall and its activities. It does not entitle you to any participation in the Company or the CIO beyond the rights set out herein.
3.1. By submitting your application to become a Patron, you agree to be bound by these Rules. Applications must be submitted together with payment details using the forms provided. Your information will be stored and used subject to the Privacy Policy.
3.2. Admission of Patrons is subject to approval. The Sunbeam Project CIO reserves the right, at its absolute discretion, to accept or decline applications.
3.3. Following your application, you will receive a welcome email to confirm your start date. To activate your patronship, please complete within 5 days:
3.4. Subject to any statutory right to cancel, your Patron fee and donation are non-refundable once payment has been received.
3.5. Patrons must maintain valid payment authorisation for renewal.
4.1. Sunbeam Project CIO reserves the right to:
(a) Offer and maintain different categories of Patronage;
(b) Adjust levels of Patron fees and suggested donation;
(c) Modify, restrict or vary entitlements at any time.
4.2. Details of Patron benefits for each category are set out on the Ladbroke Hall website. Any changes will be published there not less than 8 days before implementation.
4.3. Patrons must be at least 18 years old.
4.4. All Patron renewals are subject to approval.
4.5. Patrons must keep current contact information (email, address, phone number, valid payment details). Patrons are responsible for updating personal details.
4.6. To cancel a Patronship, you must provide not less than 30 days’ written notice before your renewal date. Outstanding balances must be settled.
5.1. Patronage is for a minimum of one year. It is renewable annually on the date stated in your welcome email.
5.2. Renewals are not automatic and are reviewed each year.
6.1. Patron fees become payable immediately upon approval or renewal. They are non-refundable once payment has been received.
6.2. By providing payment details, you consent to being charged in the form and method requested. You will be notified in writing of any changes.
6.3. Each level of Patronage comprises a benefits value and a donation to Sunbeam Project CIO. Only the donation portion is eligible for Gift Aid. Example: Patrons £1,450 = £20 benefits / £1,430 donation. Full details of benefits and donations are available on the Ladbroke Hall website.
6.4. All donations are non-refundable.
7.1. Patrons and permitted guests may access patron-only areas of Ladbroke Hall during normal hours of admission. Hours of operation will be posted on the Ladbroke Hall website and may vary.
7.2. Patrons must present their patron card or digital access token on arrival and must provide the full names of their guests.
7.3. Patrons are responsible for ensuring their guests follow these Rules.
7.4. Ladbroke Hall reserves the right to refuse admission, restrict access, or remove any patron or guest in its absolute discretion.
7.5. Ladbroke Hall may close areas of the building for maintenance, installation of exhibitions, private hire, or other operational reasons.
8.1. The Company reserves the right in its sole discretion to terminate your patronship if in its reasonable opinion you or your guests behave in a way which is harassing, causes distress, or breaches these Rules.
8.2. Patrons are liable for all charges incurred by themselves or their guests (food, beverage, event tickets, etc.).
8.3. CCTV is in use in and around Ladbroke Hall.
8.4. No animals are permitted other than certified assistance dogs.
8.5. Smoking (including vapes and e-cigarettes) is prohibited indoors and only permitted in designated outdoor areas.
8.6. Property left at Ladbroke Hall is at the patron’s own risk.
8.7. Patrons and guests should refrain from disruptive use of phones and devices.
9.1. Ladbroke Hall must be a place where patrons, guests and invitees can enjoy the facilities in private.
9.2. Photography, recording, or disclosure of other patrons or guests without consent is prohibited.
9.3. Filming or livestreaming at events may incidentally include patrons or guests. Attendance constitutes consent.
10.1. The Company, Sunbeam Project CIO, and their officers, employees, or contractors shall not be liable for any loss, damage, or injury, except in cases of negligence causing death or personal injury.
10.2. Liability under these Rules is limited to the value of the Patron fee for the current year.
11.1. Sunbeam Project CIO is the data controller of all Patron information, including details required for Gift Aid claims. Data is processed in accordance with UK data protection law.
11.2. Patron personal data (including name, address, contact details, payment details, and Gift Aid declarations) will be used by Sunbeam Project CIO for administering Patronship, claiming Gift Aid, and keeping you informed about events.
11.3. Data may be shared with Ladbroke Hall Ltd where necessary to deliver Patron benefits, but will not be shared with third parties for marketing without your consent.
11.4. Our Privacy Policy sets out full details on how your data is handled.
Complaints should be raised in the first instance with the senior manager on duty at Ladbroke Hall or by contacting the Patron team at patrons@ladbrokehall.com.
Should any issues arise during your time in Ladbroke Hall these should be addressed in the first instance to the senior manager on duty. Alternatively, patrons may contact the patron team at patrons@ladbrokehall.com
13.1. These Rules are governed by English law and subject to the exclusive jurisdiction of the courts of England.
13.2. Intellectual property (including trademarks, logos, and content) of Ladbroke Hall and Sunbeam Project CIO may not be used without prior written consent.
13.3. Copyright of all materials provided to Patrons is owned by Ladbroke Hall, Sunbeam Project CIO, or their licensors.